Terms of service

Overview

This website is operated by Waabasta — وابستہ. Throughout the site, the terms "we", "us" and "our" refer to Waabasta. By visiting our site and/or purchasing something from us, you engage in our "Service" and agree to be bound by the following terms and conditions ("Terms of Service"). These Terms apply to all users of the site, including without limitation users who are browsers, customers, merchants, and/or contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services.

1. Online Store Terms

By agreeing to these Terms of Service, you confirm that you are of legal age in your state or province of residence, or that you have given us your consent to allow any of your minor dependents to use this site.

You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction.

2. Products & Availability

We reserve the right to limit the sales of our products to any person, geographic region or jurisdiction at our time of discretion. All descriptions of products or product pricing are subject to change at any time without notice, at our sole discretion.

We have made every effort to display as accurately as possible the colors and images of our products. We cannot guarantee that your device's display of any color will be accurate.

We reserve the right to discontinue any product at any time.

3. Pricing & Payment

All prices are listed in Pakistani Rupees (PKR) unless otherwise stated. For international customers, prices may be displayed in your local currency based on current exchange rates.

We reserve the right to change prices at any time. In the event of a pricing error, we reserve the right to cancel any orders placed at the incorrect price and will notify you promptly.

Payment must be received in full before your order is processed and dispatched.

4. Orders & Processing

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order.

In the event that we make a change to or cancel an order, we will attempt to notify you by contacting the email and/or phone number provided at the time the order was made.

Order processing typically takes 1-3 business days before dispatch.

5. Shipping & Delivery

Domestic (Pakistan): Standard delivery within 3-5 business days. Shipping charges apply as shown at checkout.

International: Delivery timelines vary by destination, typically 7-21 business days. International shipping charges apply as shown at checkout.

Waabasta is not responsible for delays caused by customs, natural disasters, or circumstances beyond our control.

6. Returns & Refunds

We offer a 100% refund or exchange on all orders. Please refer to our Return & Refund Policy for complete details on how to initiate a return, shipping responsibilities, and processing timelines.

7. Accuracy of Information

We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information.

8. Personal Information

Your submission of personal information through the store is governed by our Privacy Policy, which is incorporated into these Terms of Service by reference.

9. Prohibited Uses

In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content:

● For any unlawful purpose
● To solicit others to perform or participate in any unlawful acts
● To violate any international, federal, provincial or state regulations, rules, laws, or local ordinances
● To infringe upon or violate our intellectual property rights or the intellectual property rights of others
● To submit false or misleading information
● To upload or transmit viruses or any other type of malicious code
● To collect or track the personal information of others
● To spam, phish, pharm, pretext, spider, crawl, or scrape
● For any obscene or immoral purpose

10. Intellectual Property

All content on this website — including but not limited to the Waabasta name, logo, وابستہ, brand identity, product images, and written content — is the exclusive property of Waabasta and is protected by applicable intellectual property laws. You may not reproduce, distribute, or use any of our content without prior written permission.

11. Disclaimer of Warranties

We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free.

We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable.

You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you.

12. Limitation of Liability

Waabasta shall not be liable for any indirect, incidental, special, consequential or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from your access to or use of — or inability to access or use — our Services.

13. Governing Law

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of Pakistan.

14. Changes to Terms of Service

We reserve the right to update, change or replace any part of these Terms of Service at any time. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.